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Customer relationship management (CRM) is the most important part in any business because without good customer relationship no business can exist. CRM solutions help you to successfully manage customer relationship so as to increase your business and profitability.

Open Source Application Development (OSAD) is experienced in providing open source CRM development services, solutions to its clients. We offer complete customized CRM solutions on two platforms most commonly used today like SugarCRM and vtigerCRM. We provide you tailor made customer relationship management development solutions which will help you to organize customer relationships in a more effective way. Our open source CRM development services help you to serve your customers in a better way by properly understanding their needs and requirements.

Features of Open Source CRM:

• Customer support
• Social media
• Marketing and sales force automation
• Online customer self-service
• Customer tracking, history and customer profiling
• Collaboration
• Business analysis
• Complete email system
• Telemarketing management and direct mail management.
• Inventory management
• Reporting
• Contacts manager
• Customizable letter system with template support
• Issue tracking and alert system

Benefits of using our Open Source CRM Development Services India:

• It enables to share and distribute all data on different levels of an organization.
• CRM helps to reduce costs.
• Helps you to provide better customer service.
• Time saver.
• Developing better communication between you and the customers.
• Ability to collect all vital data of the customer as well as their order histories.
• Creating detailed profiles.
• It helps in customer retention.
• Helps in growing your business and thus earn more profits.

For any open source CRM solutions, Contact us today.